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Choosing a Flood or Water Damage Restoration Company


Choosing a reputable, honest water damage restoration company is an important decision. Here are some pointers to help you make a good choice.

When people think of water damage, they imagine floods, collapsed ceilings and bathtubs etc, and while these are very common—more often than not—water damage occurs as a result of a burst or frozen water pipe, leaking radiator, ceiling leak, or leaving the water running in the bathtub or sink.

The damage to your property can be significant if not addressed quickly and professionally, so you should call a reputable water damage service first. The longer you wait to choose a company to call, the more serious your water damage issue will become, so don’t be too deliberate or choosy. However, due to the variety of restoration companies available, finding the best company for the best price can be tricky.

Here are five tips that can help you narrow down and choose the best water damage restoration company for your situation.

Verify Water Damage Restoration Credentials

One of the first things you should determine is whether or not the company qualified and has appropriate restoration credentials.

It may be hard to believe, but there are many companies out there that aren’t qualified whatsoever to service your home. These companies are simply taking people’s money, doing a poor job, and then leaving the poor home owners to pick up the pieces. Remember, honest, reliable, and trustworthy water damage restoration companies are professionals and must be IICRC Water Damage Restoration certified at a minimum.

Emergency, Fast-Response Services Are a Must

When looking for a restoration company, one of the most important things you should be looking for is a quick response.

If your home is flooded and the company can’t service you within a reasonable amount of time, hang up and find a company who can fit you in quickly. Again, all of the above still applies, but in an extreme emergency you’ll need to act fast and hope that they do the same. Many companies promise to show up at your location within the hour, which is ideal when your home or business is on the line.

Do Your Own Research

The power of the internet is now greater than ever. Because of this you can easily find out pretty much anything you like if you look hard enough. If you come across a water damage repair company that you feel may be able to help you, do an online search of their company name and see what kind of reviews people have left them.

Don’t just look for star ratings, take the time to really read what people have to say. For example, if you find a company with a largely positive rating, read why people rated them so highly. And of course if you find a company with poor ratings, again, read what people are saying and why they rated them so poorly.

Obviously you’re looking for companies in your area with a largely positive rating… though don’t be put off by the odd negative comment because as the saying goes “you can’t please everybody”. If ratings are skewed negatively however, just keep looking.

Narrow Down Your List and Select a Company to Hire

Once you’ve done your initial search, read some customer feedback and reviews, etc, you should narrow down your search and decide on the best company for your situation.

Call and schedule a free assessment and estimate for the restoration work to be done. Don’t hesitate to say no if something doesn’t feel right, or if you don’t click with the estimator you meet with. It’s always wise to trust your instincts when it comes to dealing with people and service companies.

If you’d like to shortcut the process of selecting a company that offers high quality restoration services and checks all the boxes we mentioned above, look no further than Pro Restoration.

Just give us a call at the number below and we’ll be at your door within the hour to quickly and efficiently cleanup and restore your home, property, or business.

Call 336-252-2205 now to request your inspection and no-obligation service estimate!